All the major sports leagues celebrate their best players. But what if there was a Most Valuable Player (MVP) award for your health care team? A Blue Cross Blue Shield nurse just might take home the prize.
If you are covered under a Blue Cross Blue Shield medical plan and have a complex medical situation or a chronic health condition, your health care team includes a MVP – a specially trained Blue Cross Blue Shield nurse (or other health professionals) to support your doctor and other members of your health care team.
Working with a Blue Cross Blue Shield nurse can help you overcome the physical and emotional challenges of a complex medical situation or living with a chronic health condition.
Like any MVP, your Blue Cross Blue Shield nurse is proactive and has important information for you. If you receive a call, it’s because you have been identified as someone who could benefit from a telephone conversation with a nurse. These are not sales calls; no one will try to sell you anything.
A Blue Cross Blue Shield nurse can help you if you have:
You might also receive a call from a Blue Cross Blue Shield nurse if you state in your Well-Being Assessment that you want to make lifestyle improvements, such as losing weight or quitting tobacco. Read more about how a Blue Cross Blue Shield nurse can help.
A Blue Cross Blue Shield MVP nurse can help you make many winning health care plays:
Your doctor is your medical “head coach,” but a Blue Cross Blue Shield nurse can be a valuable addition to your overall treatment plan. By communicating with your doctor and carefully monitoring your signs and symptoms, the Blue Cross Blue Shield nurse may help you avoid more serious problems. And help is available when you need it, not just during an often brief doctor visit.
Working with a Blue Cross Blue Shield nurse MVP is:
If a Blue Cross Blue Shield number calls you, answer your phone. Or, you can call the number on your Blue Cross Blue Shield medical ID card and ask to speak to a nurse about your medical situation.
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