Your Feedback Leads to YBR Improvements
Thanks to your feedback, getting answers and finding information about your benefits by phone or online just got easier. Now, when you call Your Benefits Resources (YBR) [1-877-BMC-4849] or go to yourbenefitresources.com/bmc, you'll find easy to use and understand menus designed to quickly get you to the person, place or information you need.
Telephone Changes
When you call YBR, you'll hear a menu with six, new main options, including the option to speak to a Your Spending Account (YSA) representative about your FSA or HSA, tuition or fitness reimbursement, or adoption assistance.
Selecting the Wellness and Other Programs option takes you to a secondary menu with options to reach the Aetna and Kaiser representatives or nurse hotlines. The Wellness and Other Programs option is also the pathway to the Employee Assistance Program, the Healthways Wellness Program, the Vision Plan provider (VSP) and more.
Website Changes
When you go to the Your Benefits Resources website, you'll see a new welcome page and a simple menu with links to the most common information employees request. The six new links include:
- Your Benefit Resources (YBR): enroll, review or change your health and welfare benefits, find plan information and more.
- Your Spending Account (YSA): access your Health Savings Account, Flexible Spending Account(s), Tuition Reimbursement, Fitness Reimbursement and Adoption Assistance programs.
- Wellness: access to the Healthways Wellness Program information and websites.
- Retirement and Savings: access to the Fidelity website to review your 401(k) account.
- Additional Benefits Information: a link to a single page listing all BMC benefits contacts.
- Access More Benefits Information: a link to mybmcbenefits.com, including the detailed benefits guide, educational tutorials and newsletters.