Benefits Experts Are Waiting for Your Call
Your time is precious and resolving a complex benefits or health care issue can add extra stress to your deadline-driven day. That’s where Personal Advocacy can help. If you have an issue with your BMC benefits that you have been unable to resolve on your own, Personal Advocacy can assist you with your questions. Advocates are on hand to help you:
- Understand and access all your available benefits – from health care to retirement.
- Resolve your health care billing and insurance claim disputes
- Explain your benefits paperwork
- Research and locate treatments and medications
- Locate doctors and hospitals
- Explain Medicare guidelines, eligibility and how benefits coordinate with BMC medical and prescription drug coverage
- Answer any questions you have about company-provided benefits
Confidential and No Cost
Help is a phone call away. Peronal Advocacy is a confidential service provided as part of your BMC benefits program at no cost to you and your family members. Advocates can make calls to insurance companies and doctor’s offices and other providers on your behalf giving you time to focus on other priorities at work and at home. When you call Personal Advocacy, you are assigned an advocate to work with you until your issue is resolved, usually within one to five days.
You can contact Personal Advocacy at 1-877-BMC-4849. Advocates are available Monday through Friday from 8 a.m. to 9 p.m. Eastern time. When you call, enter your ID and password and select Your Benefits Resources. To learn more about Personal Advocacy Services, login to My BMC Compensation & Benefits and select Other Benefits>Personal Advocacy.